> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get3rd.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Asana

> Send tasks from 3RD to an Asana project, each with its full brief, and keep their status in step. 3RD never deletes anything in Asana.

Connect Asana and you can send tasks from the [Task management](https://docs.get3rd.com/actions/task-management.md) board straight into an Asana project. Each task becomes an Asana task with its full brief in the description. When a task's status changes on either side, the other side can follow.

> [!NOTE]
>
> The Asana integration is in **Beta**. If you don't see the **Asana** row, it isn't switched on for your organization yet.

## Before you start

* You need **edit access** to the brand in 3RD. View-only members don't see the **Connect** button.
* You connect **per brand**. Each brand links its own Asana account.
* You need an Asana account that can see the project you want tasks in.

## Connect Asana

**1. Open Integrations**

In 3RD, open **Settings → Integrations** for the brand. Asana is under **Task management**. You can also click **Integrations** on the Task management board.

**2. Click Connect**

In the **Asana** row, click **Connect**. Sign in to Asana and allow 3RD access.

**3. Check it's connected**

Back in 3RD, the row shows **Connected** and the Asana account you linked. If you cancel in Asana, nothing is connected and the row says so.

## Choose where tasks go

Open the **⋯** menu in the Asana row and click **Sync settings**. On the Task management board, click the **Asana** button instead. The **How 3RD works with Asana** window opens.

* **Project**: the project the **Send** window opens on.
* **To do**, **In progress**, **Done**: the section a task moves to for each status. Pick **Leave where it is** to keep it in place.

Each project keeps its own choices. **Done** also marks the task complete in Asana. Click **Save** when you're done.

## Send tasks to Asana

**1. Select tasks**

On the Task management board, tick the box on each task you want to send. The box shows when you hover over a card.

**2. Click Send to Asana**

In the bar that appears, click **Send to Asana**.

**3. Pick the project and section**

Choose the **Project** and, if you like, a **Section**. With **No section**, each task goes to the section you set for its status, or to the top of the project. Click **Send**.

3RD shows how many tasks it sent. Each Asana task gets:

| In Asana | From 3RD |
| - | - |
| **Name** | The task's title |
| **Description** | A link back to the task in 3RD, its area and impact, why it matters, and the steps to take |

A task that's already in that project isn't sent twice. Sent tasks show a small Asana icon on their card in 3RD. Click it to open the task in Asana.

## Keep status in step

**From 3RD to Asana.** When you change the status of a sent task in 3RD, 3RD asks **Update Asana too?** Click **Update Asana** to move the Asana task to the section you set for that status, or **Not now** to leave it.

**From Asana to 3RD.** When you move a sent task into a section you matched to a status, or mark it complete, the task in 3RD moves to that status. A complete task counts as **Done**. A section you didn't match, or matched to more than one status, changes nothing.

The newest change wins, whichever side made it.

## What 3RD never does

3RD only creates tasks, moves the tasks it sent between sections of their project, and marks them complete or not. It never:

* deletes anything in Asana
* moves a task to another project
* changes a task's name, description or anything else
* touches a task that was taken out of the project it was sent to

## Disconnect

Open the **⋯** menu in the Asana row and click **Disconnect**, then confirm. You can also click **Disconnect** in the **How 3RD works with Asana** window.

3RD stops sending anything to Asana and status changes stop coming back. Tasks already in Asana stay where they are.

## Troubleshooting

| You see | What to do |
| - | - |
| **Reconnect needed** on the Asana row | Asana stopped accepting the connection. Click **Reconnect**. |
| **Connect Asana under Settings, Integrations to send these briefs there.** | The brand isn't connected yet. Follow [Connect Asana](#connect-asana). |
| **Sent to Asana, but not every task could go in the chosen section** | The tasks were created at the top of the project. Move them in Asana. |
| **Could not load the Asana settings.** | Close the window and try again. If it keeps happening, reconnect Asana. |
| **Only people who can edit this brand can change how it works with Asana.** | You have view-only access. Ask someone with edit access. |
| A status change in Asana didn't reach 3RD | Check that the section is matched to exactly one status in **Sync settings**. |

## Related

* [Task management](https://docs.get3rd.com/actions/task-management.md): the board you send tasks from
* [Monday.com](https://docs.get3rd.com/integrations/monday.md), [Trello](https://docs.get3rd.com/integrations/trello.md), [ClickUp](https://docs.get3rd.com/integrations/clickup.md), [Jira](https://docs.get3rd.com/integrations/jira.md) and [Linear](https://docs.get3rd.com/integrations/linear.md): the other task tools


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