> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get3rd.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monday.com

> Send tasks from 3RD to a Monday.com board, or keep every open task on one board with its status synced both ways. 3RD never deletes anything in Monday.

Connect Monday.com and you can send tasks from the [Task management](https://docs.get3rd.com/actions/task-management.md) board straight onto a Monday board. Each task becomes an item with its full brief attached. You choose whether you send tasks yourself, or let 3RD keep every open task on one board with its status in step both ways.

> [!NOTE]
>
> The Monday.com integration is in **Beta**. If you don't see the **Monday.com** row, it isn't switched on for your organization yet.

## Before you start

* You need **edit access** to the brand in 3RD. View-only members don't see the **Connect** button.
* You connect **per brand**. Each brand links its own Monday account.
* **A Monday.com admin must install the 3RD app first.** If you're an admin, Monday shows you the install step when you connect. If you aren't, Monday won't let you connect until an admin has installed it.

## Connect Monday.com

**1. Open Integrations**

In 3RD, open **Settings → Integrations** for the brand. Monday.com is under **Task management**. You can also click **Integrations** on the Task management board.

**2. Click Connect**

In the **Monday.com** row, click **Connect**. Sign in to Monday and allow 3RD access.

**3. Check it's connected**

Back in 3RD, the row shows **Connected** and the account you linked. If you cancel in Monday, nothing is connected and the row says so.

## Choose how tasks go to Monday

Open the **⋯** menu in the Monday.com row and click **Sync settings**. On the Task management board, click the **Monday** button instead. The **How 3RD works with Monday** window opens with two choices:

| Choice | What happens |
| - | - |
| **Push tasks manually** (the default) | You send tasks to Monday yourself, one at a time or in bulk, to any board. |
| **Sync all tasks** | 3RD sends every open task to one board and keeps its status in step. |

With **Sync all tasks**, you also set up the sync board:

* **Board** and **Group**: where new items go.
* **Brief column**: a long-text column for the brief. Pick **Comment on the item** to add the brief as a comment (an update) instead.
* **Status column**: the board's status column. The board needs one, so add one in Monday first if it has none.
* **To do**, **In progress**, **Done**: the label each 3RD status matches. Match at least one, and give each a different label. Pick **Don't match** to skip a status.

Click **Save**. 3RD then sends the brand's open tasks (**To do** and **In progress**) to the board straight away, and checks for new ones about every ten minutes. Each task goes across once, on the label its status matches.

## Send tasks to Monday

**1. Select tasks**

On the Task management board, tick the box on each task you want to send. The box shows when you hover over a card.

**2. Click Send to Monday**

In the bar that appears, click **Send to Monday**.

**3. Pick the board, group and brief column**

Choose the **Board**, the **Group** and the **Brief column**, then click **Send**. While **Sync all tasks** is on, tasks can only go to the sync board.

3RD shows how many tasks it sent. Each item gets:

| In Monday | From 3RD |
| - | - |
| **Item name** | The task's title |
| **Brief column**, or a comment on the item | A link back to the task in 3RD, its area and impact, why it matters, and the steps to take |
| **Status column** (with **Sync all tasks** only) | The label its status matches |

A task that's already on that board isn't sent twice. Sent tasks show a small Monday icon on their card in 3RD. Click it to open the item in Monday.

## Keep status in step

Status syncs only with **Sync all tasks**, and only for items on the sync board.

**From 3RD to Monday.** When you change the status of a synced task in 3RD, 3RD asks **Update Monday too?** Click **Update Monday** to set the item to the matching label, or **Not now** to leave it. When you remove or dismiss a task, 3RD asks **Archive in Monday too?** instead. An archived item can be restored from the board's archive.

**From Monday to 3RD.** When you change a synced item's status label in Monday, the task in 3RD moves to the status that label matches. The **Sync settings** window shows **Status changes made in Monday come back to 3RD.** when this is working.

The newest change wins, whichever side made it.

## What 3RD never does

3RD only creates items, writes their brief and status, adds a comment, and archives an item it created when you say yes. It never:

* deletes, moves or duplicates anything in Monday
* changes a board's structure, such as its columns or groups
* changes your Monday users or teams

## Disconnect

Open the **⋯** menu in the Monday.com row and click **Disconnect**, then confirm. You can also click **Disconnect** in the **How 3RD works with Monday** window.

3RD stops sending anything to Monday, stops syncing and removes its access. Items already in Monday stay where they are.

## Troubleshooting

| You see | What to do |
| - | - |
| Monday refuses the connection, saying the app isn't installed | A Monday.com admin must install the 3RD app first. Ask an admin to connect, or to install the app. |
| **Reconnect needed** on the Monday.com row | Monday stopped accepting the connection. Click **Reconnect**. |
| **This board has no status column. Add one in Monday, or choose another board.** | Add a status column to the board in Monday, or pick another board. |
| **That board changed in Monday. Check the choices and save again.** | Someone changed the board in Monday. Check the choices and click **Save**. |
| **Status changes made in Monday do not come back to 3RD yet** | Click **Save** again to retry. If it keeps failing, reconnect Monday. |
| **Monday sync is on, so tasks can only go to the sync board** | Send to the sync board, or switch to **Push tasks manually**. |
| **Could not load the Monday settings.** | Close the window and try again. If it keeps happening, reconnect Monday. |

## Related

* [Task management](https://docs.get3rd.com/actions/task-management.md): the board you send tasks from
* [Asana](https://docs.get3rd.com/integrations/asana.md), [Trello](https://docs.get3rd.com/integrations/trello.md), [ClickUp](https://docs.get3rd.com/integrations/clickup.md), [Jira](https://docs.get3rd.com/integrations/jira.md) and [Linear](https://docs.get3rd.com/integrations/linear.md): the other task tools


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