The five core metrics
Visibility
Are you mentioned? The share of AI answers that name your brand — your headline number.
Citation Share
Are you cited? How often AI answers cite your own pages as sources — visibility you directly control.
Sentiment
How are you described? Whether AI portrays your brand positively, neutrally, or negatively.
Position
Where do you appear? Where your mentions land inside the answer compared to your competitors — number 1 often means you’re the model’s preferred choice.
Rank
How do you compare? Your standing against tracked competitors by visibility, expressed as “X of Y.”
Quick reference
| Metric | Answers | Calculation |
|---|---|---|
| Visibility | Am I in the answer? | (responses mentioning your brand ÷ total responses) × 100 |
| Citation Share | Is AI learning from my pages? | (citations to your owned pages ÷ total citations) × 100 |
| Sentiment | How am I framed? | Each mention classified as positive, neutral, or negative — shown as the split across responses that mention you |
| Position | Where in this answer? | Your place among competitors within the answer’s list (or order of first mention) — lower is better |
| Rank | Where overall? | All tracked brands sorted by visibility score; your place is your rank (“2 of 5”) |
Position vs. Rank — the distinction people mix up most. They’re two different comparisons against your competitors:
- Rank is built on the visibility score — it measures how often you’re mentioned compared to your competitors, across everything you track.
- Position measures where in the answer you’re mentioned compared to your competitors.
Supporting measures
Beyond the core five, you’ll see these throughout the platform:| Term | What it is |
|---|---|
| Mention | A detected occurrence of your brand in an AI response — robust to spelling variations, possessives, and suffixes, with an AI fallback for ambiguous cases. |
| Volume | A 0–5 indicator of how commercially significant a question is likely to be — how many people are likely to ask something similar. Use it to weigh which prompts deserve attention first. |
| Prompt type | Each prompt’s commercial value tier: Must-Win (direct commercial impact — where market share shifts), Core (shapes preferences and shortlists), Foundational (builds AI understanding and category clarity). |
| Prompt targets | Recommended visibility targets per tier: Must-Win 75%, Core 50%, Foundational 35%. |