What you can see per answer
For any AI response, Conversations shows:| Element | What it tells you |
|---|---|
| Mention status | Whether your brand appeared in the answer |
| Sentiment | How you were described, with the driving language identifiable |
| Position | Where you landed in the answer’s ranked list |
| Competitors | Which other brands appeared alongside you |
| Citations | Every source the model used to build the answer |
How to use it
When a metric moves
When a metric moves
Filter Conversations to the prompt/model/market where the change happened and read the answers. Did a competitor start appearing? Did a new source get cited? Did the framing change? The aggregate tells you that something changed; the conversations tell you what.
When sentiment drops
When sentiment drops
Open the negative-sentiment answers and find the recurring theme — an outdated pricing claim, a support complaint from a review site, a missing feature. That theme is your fix.
When you want to understand a competitor's win
When you want to understand a competitor's win
Read the answers where they’re recommended and you’re not. Check which sources the model cited — those sources are your outreach targets.
Related
- Understanding citations — the sources behind the answers
- Sentiment — how tone becomes a score