Run a simulation
- Go to Agent readiness and open the Simulator tab.
- Click Add simulation.
- Write the Instructions — what the agent should do, as you’d ask a person. For example: Find and add the Adidas Samba OG in size 42 to the basket. Or pick one of the suggestions below the box.
- Check the Website. It starts on your brand’s site. You can type another site your brand tracks, such as a shop or app subdomain.
- Check the Type of site and the Market. The type decides which suggestions you see and how the run is judged. The market decides which country the agent browses from.
- Click Run.
Simulations run only on the sites your brand tracks. To simulate on another site of yours, add it under Monitoring settings first.
A run keeps going
Starting a simulation files it and returns you to the run. Closing the tab, or leaving the page, does not stop it. Open the same simulation again and the run picks up where it is, including the steps already taken. Stop ends the run. It works from any tab that has the simulation open.Watch it live
While the simulation runs, you see the agent’s browser live, next to the list of steps it has taken. Click a step to see the page as it was at that moment. Sometimes the agent needs something from you:- Your details — a sign-up form may ask for a name, email or password. Your answer is encrypted in your browser and typed straight into the site. The agent never sees it, and nothing is saved. You can Skip instead.
- Your approval — before a step that commits to something, such as paying, checking out, creating an account, sending a message or sharing personal data, the agent stops and asks.
Read the results
When the simulation finishes, the run page shows:- Results — how the run ended, what happened in one line, how many issues to fix it found and how many checks are working.
- Insights — one card per finding, worst first. A card shows the stage it belongs to, its impact, what the agent ran into and on which step.
- Simulation — every action the agent took, numbered, and the page it landed on.
- Replay — a recording of the whole run.
The simulations list
The Simulator tab lists every simulation for your brand, newest first, with its website, market, result, number of issues and duration. Filter by market, website, result or date, open a simulation to see its run page, or delete one. A result reads Queued, Running, Success, Not completed, Stopped, or Failed. Queued means the run is waiting for a free slot. Failed means the run crashed or timed out. Stopped means someone pressed Stop.Simulations on the Issues tab
The serious problems from each site’s latest simulation also appear on the Agent readiness Issues tab, marked Found by a simulation. Each one opens the simulation it came from and can be added as a task. A few problems stay off the Issues tab:- Problems an Agent readiness test already measures, such as bot protection. The test’s own issue covers them.
- Minor problems, just as minor test findings stay on the Tests tab.
Tasks from simulations
A problem becomes one task per site, whether you add it from the run page or the Issues tab. If a later simulation runs into the same problem, it points to the same task rather than creating a new one. Simulation tasks appear in Task management. They aren’t added to playbooks automatically, because one run is a single observation rather than a measurement of your whole site.Limits
- At most one simulation can be pending or running per brand. A second start shows A simulation is already running for this brand. Wait for it to finish before starting another.
- Up to 20 starts per brand in any 24 hours.
- Your organisation runs two simulations at a time. Any further run waits in the queue.
Related
- Agent readiness — the tests a simulation sits beside
- Task management — where simulation findings become work